ACS Coding Hotline Can Assist Surgeons, Staff in Navigating Reimbursement Questions

Experts agree that correct coding may be the single most important area for surgical practice improvement. However, understanding the frequent changes in coding and billing rules can be costly and time-consuming.

To support members and their practices submit clean claims and receive proper reimbursement, the ACS has established a coding consultation service—the ACS Coding Hotline—that Fellows and their practice staff can contact for information related to CPT, HCPCS, and ICD-10 coding, as well as other billing-related issues.

How to Get Help

1. Visit the Coding Hotline website.
2. Fill out the specified contact information, including your ACS membership number.
   Please note: Practice staff may submit questions to the Coding Hotline on behalf of an ACS Fellow by using the Fellow’s membership number.
3. Describe your question(s) in the text box, attach any supporting documentation (for example, de-identified operative notes, claims denials), and submit.

A member of the Coding Hotline staff will reach out to you via email to answer your question(s).

For the latest on a broad selection of CPT coding topics, read this January Bulletin feature.